This blog was launched together with the Arrivatrainsnails website by passengers who, on a regular basis had to endure the rudeness and poor customer service being provided by some station staff at Newport Railway Station. Visit Arrivatrainsnails.co.uk and help us to change things for the better and start shaming those with poor customer service!
Sunday, 12 December 2010
Arriva Trains Wales drivers vote for strike action
Today, our source at ATW revealed that It's shortly to be announced that drivers on Arriva Trains Wales have once again voted for strike action in a dispute over pay and work conditions.
The Rail Maritime and Transport (RMT) union said 85% of members backed the industrial action
RMT General Secretary Bob Crow described the company's offer as "paltry". He added: "It would have left our members out of pocket and which was loaded with strings.
Arriva Trains Wales (ATW) say that they are "surprised and disappointed".
"Our members would have ended up with inferior working conditions for a de facto pay cut".
"Arriva Trains Wales have shown us in the clearest possible terms that they have no wish to properly reward the hard work and loyalty to the staff and are motivated solely by the drive for bigger profits to line the pockets of the shareholders".
"That is why we have balloted for industrial action and why our members have delivered this overwhelming mandate," Mr Crow added.
Last month a planned stoppage at Arriva Trains Wales by members of the drivers' union Aslef was called off.
An ATW spokeswoman said: "We are surprised and disappointed that the RMT has chosen to ballot for industrial action, based on a previous pay offer which has since been superseded by a significantly improved offer."
The spokeswoman added that ATW train drivers were represented by two trade unions, ASLEF & RMT, and that ASLEF had recommended the latest pay offer to its members for acceptance.
Arrivatrainsnails thinks...........
It is time that we, as paying passengers did something to try and make things better for the future. We are entitled to a good service, but all we seem to get is poor service. Why should we have to put up with bad customer service, delayed/cancelled services, over crowded carriages and hiking ticket prices??
So the train drivers are not happy with working conditions? Well us passengers are not happy with travel conditions!
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